Customers

Start/Stop Service

Purchasing or Selling a Home? 

If you are purchasing or selling a home, please notify the District by completing the online buyer/seller property transfer form.

You can also notify us by mail, fax or email using the printed form.

Please include the following information:

• Date of purchase/sale
• Property address
• Name of buyer/seller
• Buyer’s mailing address (if different than the property address)       
• Seller’s forwarding address

If the home you are purchasing does not have water service, please call our billing department at 425-787-0220 to inquire how service can be restored.

If this is a rental property, please do not fill out the property transfer form. Please see the Rental Property page for details about billing.

Temporarily Discontinue Service

Want to Discontinue Service for a Temporary Vacancy?

The District allows customers to temporarily suspend the minimum monthly charges for water and sewer service, if requested by a customer in advance of an absence (irrigation meters and sewer only accounts are not eligible). Generally, this is cost effective only if you will be away from the property longer than one month.

If you would like to discontinue service for a temporary vacancy:

• Please call or email our billing department to request to lock your meter.
• Billing will stop from the date the meter is locked.
• There will be a fee to lock and a fee to unlock the meter
• We will need up to 3 business days advance notice to unlock the meter to restore service.